I brought my car in for an oil change, which I had been doing regularly at a to-remain-unnamed chain business. After the oil change, Jose went over some items that should be addressed for my car to perform better. Some items were minor (new windshield wipers, for example), while some were majorly important, like a broken link that affected axle stability and the fact that the light bulbs over my license plate were burnt out. The other place had NEVER mentioned anything outside of the scope of the oil change, sending me merrily back onto the road with issues that could result in a fix-it ticket at least, and serious damage to my car at worst. I appreciate the team at Autotrend Diagnostics going above and beyond on my behalf, and not making me feel like I was a fool for not realizing the problems with my car, nor pressuring me into making any of the recommended repairs. Instead, they took the time to explain what ought to take priority and why. These are good and honest folk who are invested in keeping you and your driving experience safe. Thank you, Autotrend Diagnostics!
We love being able to help our customers understand what's going on with their cars and we ALWAYS want to keep you safe! Thanks for the wonderful review, Hanna.
- Autotrend Diagnostics