5

Did a great job and did it quickly! Only downside was we purchased a CarMax warranty and the warranty was presented by Carmax as covering everything except the deductible I don’t think they take into account Bay Area pricing so we ended up spending a lot more than we were told, we would through the plan but we also understand that in the Bay Area costs for operating are higher, so obviously shops have to charge more but we’re not prepared for how expensive it would be when using a warranty plan. This was the first shop listed on the repair PAUL website to use with our warranty and it seems odd. They listed somewhere that has pricing higher than the plan coverages, but that may just be that we encounter that at every shop in the bay area we don’t know yet. Overall great experience great customer service great repair but if you have a car warranty, be prepared to spend at minimum triple your deductible.

Hi, Jen! Thank you so much for sharing your testimonial, and have a happy Thanksgiving!

- Autotrend Diagnostics
5

An honest shop with good people that do good work. Have serviced our three vehicles for several years.

5

I’ve been bringing my cars domestic and foreign to Autotrend for over 20 yrs simply because they do honest, reliable and professional work. I have never had to been bring back a vehicle to redo a repair. They will do a complete check of your car to ensure items are in good working order. Should something be found they will provide recommendations/quotes as to what might need more immediate attention and what can wait. There is no high pressure to do any additional repairs. Obviously, they are doing something right to have been in business for so many years.

5

Got me a very fast appointment, provided quick service and additional information above and beyond the regular service. Eddie was great and explaining what other items needed to be taken care of on my car.

Wow, thanks for the amazing review, Nora! Anytime you need auto repair service you can rely on, don't hesitate to contact Autotrend Diagnostics!

- Autotrend Diagnostics
5

Easily made an appointment with Eddie. He helped me though the whole process start to finish. Went in for a check engine light inspection. But I paid for a full diagnostic since the codes were transmission related. They found the causes, and some other things that needed immediate attention. They were sizable repairs, so wasn’t super cheap. But comparing quotes, their pricing was on par to other shops. Eddie walked me through what they found, and the repair path. He was super friendly, helpful and quick to communicate. They also work through a web system that summarizes all the work they’re doing (along with price quotes as you go) so it’s easy to keep track of what you’re getting done. Strong recommend. Glad Eddie was there to guide us through the entire diagnosis and repair.

Thanks so much for your testimonial, Eber! We're here to help reduce the stress around auto repair and help you plan for future vehicle maintenance. To keep you on the road in the best condition possible! See you next time!

- Autotrend Diagnostics
5

Dave has been taking care of my family’s vehicles for over 10 years. I do not let anyone else touch my vehicle, and am always given a fair and honest price. Eddie is super kind and genuine, and is always a pleasure to speak to on the phone.

Cat, thank you for trusting Autotrend Diagnostics with your auto repair needs for more than 10 years! It's an honor to serve and we look forward to helping you in the future!

- Autotrend Diagnostics
5

Thanks for the five-star rating, Elizabeth!

- Autotrend Diagnostics
5

Autotrend serviced my vehicle and as usual it was completed quickly, accurately and hassle free. The service advisor kept me informed of progress being made on my service. Dave and his team continue to provide quality service and fair pricing!

Thanks for the kind words, Jim! Anytime you need us, we are here for you!

- Autotrend Diagnostics
5

Had a fuel line leak. Very diligence t in repair. Eddy is great customer service. Keeping us updated on status of vehicle

Thanks so much for the five stars!

- Autotrend Diagnostics
5

Thanks, Bethany!

- Autotrend Diagnostics
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