The customer service agent, Jose is friendly and courteous. For some reason, my car's hood would not raise without binding with the side of the fender body work. The technician at AutoTrend was able to open the hood without causing damage and did the car engine service. Jose referred me to a local body shop, A-Superior, to investigate why the hood was not opening correctly. I took my car there, the estimator had a body repair guy look at my car, he immediately made a few adjustments to the hood and fender which remedied the problem, and there was no charge for the work. They said it was complementary since I was referred there by AutoTrend. Thank you.
Thank YOU, for the great feedback. We appreciate it. :-)
- Autotrend Diagnostics