Campbell Auto Repair

Dave & Jose are the best! I’ve been taking my car there at least 6/7 yrs. Wouldn’t think of going to any other place. They thoroughly inspect your car and give HONEST feedback! .... and love the coupons!😉

There are thousands of auto repair shops and a hundred of dealers in Bay Area. For basic service, every one may be able to do its job however if you get stuck with a very difficult and challenging issue you run into a dead trap because no one can correctly diagnose it and you keep paying hefty fees to one after another for them to test their wild guess. That is what I experienced. I have an Infiniti suv, which had a code P2096 for more than 6 months, and was sent to Infiniti dealer twice and then sent to two other auto shops, but none of them could root out the cause of the trouble. For its repair I had replaced almost every related part, like B1S1,MAF sensor, throttle body, intake manifold, fuel pump etc and even ECM, with no avail. I even posted a message in national Infiniti tech forum in hope to get some advice by exposing the issue to all US Infiniti techs, which however received only one irrelevant reply, obviously challenging to everyone. Finally, I called Autotrend Diagnostics just because of the word "Diagnositics" in its business name. To be honest, when sending the car to the shop in the morning I did not have much hope in it thinking this might be another paid useless trial. But to my surprise, its service manager, Jose, called me that they successfully diagnosed the issue. This business worked magic. Jose is really knowledgeable, a lot more knowledgeable than those at dealers and other shops. Its technicians are also top-notch professional and experienced. They tested road drive with advanced equipment and quickly narrow down the cause of issue. Thank God, they cured my long-suffered headache. This business is really one of the best trustworthy auto repair shop in South Bay area. For those customers who are blindly looking for a good auto shops, dont waste your time and money. Send your car here. You will not regret. For those who don’t have hard DTC at this moment, I would advise that you note down its business name for future reference in case of running similar situation as mine.

As usual, Autotrend solved my problem and had me back on the road promptly as promised. Dave, Kevin and Jose combine friendly and professional in a way that is rare these days.

I can always count on Autotrend to solve my problems and get me back on the road. Dave, Kevin and Jose will provide a professional and friendly experience every time.

I took in my 2008 Ford Hybrid Escape.i can’t even tell you how long it been since I last got it serviced. I knew two parts needed repair. I also knew they would find more. They went piece by piece to fix everything. I took it in Monday morning and Jose called to let me know they would need it till Thursday. Jose called me everyday for updates and other parts that needed replaced and why it needed to be fixed. I called Thursday morning hoping to get my car. I laughed and said my car should run like new. I drove out at 4:30 with a new 2008 Escape. I was absolutely impressed by the knowledge, the profession and the courtesy Jose showed me! Let me not forget an absolutely high five to the mechanic. I am so greatful for the amazing job on fixing my 2008 to run brand new. I wish I new their (his) name because I am just floored on the work. Let’s talk about the price. I was expecting higher price but it was 2k less than expected. * Good customer service * Professional * Clean Station * Very knowledgeable * Excellent price I will absolutely refer friends and family. Next time I need service, I will be going to them. Thank you, Linda - San Jose

Very professional and fast service!! Would highly recommend.

I know these guys! They're great and always provide good service no matter what.

General inspection. Trust that they're doing the job so I don't have to worry.

Jose is very customer focused. One example being; he concentrates on “ you” while in their office. Calls come in and he tells the customer he’ll call them back.. Honest & quality work!

No problems. Customer service is always over the top. Thanks Again!