The car was in for some suspension work and a transmission flush. I was told after the car was in the shop that the camber bolts were not something they could do because they don't have an alignment rack. I wish I was told that before the drop-off was scheduled, as I put that work request in the notes. On the topic of the transmission, however, I was very pleased with the level of evaluation that the crew did to understand the problems with the car. They found, for example, that I had a PCV incorrectly installed which was causing the engine to run poorly. This kind of thing would not normally be checked with randomly checking things - it was the wrong part that was installed. Also, Eddie's personal previous experience with transmissions was able to help me understand what to look for and the expected problems with my particular transmission. Great insight. Will be back.
Brian, thanks for the notes. We're sorry for not anticipating your needs for the alignment rack, and will try to apply what we've learned going forward.
- Autotrend Auto Repair