Campbell Auto Repair

Autotrend Diagnostics continues to be exemplary in offering automotive and customer service solutions! Dave, Jose, and Kevin have met our needs with ultimate satisfaction and diligence!

I had some recall work done on my 2011 Escape by Capitol Ford and was told that my front brakes were in need of repair, as they had done a full vehicle inspection. I took my vehicle in to Autotrend Diagnostics to have the front brakes serviced. They also did a full inspection and, besides the brakes, also found that I had a leak in my transmission/air conditioning cooler and that there was a leak in the fuel delivery system where Ford had just completed the recall work! Needless to say, Autotrend gets my vote as my "go to" shop for auto repairs. They are thorough, timely, and provide a lot of value far above just doing quality work. Thank you, Dave and Jose, for your outstanding business and customer service. You have a customer for life.

When my machanic retired I made the mistake of going back to that shop thinking that the new owners would be as good. They were not. They said that they would check all my fluids when they changed my oil. Not only did they not do that my oil filter was not installs properly. It started leaking oil all over my driveway. The next machanic that I found replaced my breaks. I told him I was loosing fluid too and he couldn't find the leak. He just replaced my breaks. It continued to leak, so I took it back. Once again he still couldn't find the leak. After 5 months of being stressed out about my break leak. I was desparate I almost went to the dealership. They wanted $360 just to find the leak, so I got a hold of the one person I did trust. He recommended Autotrend Diagnostic. Best advise I've had in a long time. First of all they only charged $52 to diangnose the leak. Also after talking to Dave I knew my truck was in good hands. Jose is great too. He checked in my car and kept me informed of its progress. They are all so nice there. In no time they found the leak and repaired it. I wish I had known about them 5 months ago. It's nice to have someone I can trust again. If I could give you more than 5 stars I would. Thank you.

I brought my car in for an oil change, which I had been doing regularly at a to-remain-unnamed chain business. After the oil change, Jose went over some items that should be addressed for my car to perform better. Some items were minor (new windshield wipers, for example), while some were majorly important, like a broken link that affected axle stability and the fact that the light bulbs over my license plate were burnt out. The other place had NEVER mentioned anything outside of the scope of the oil change, sending me merrily back onto the road with issues that could result in a fix-it ticket at least, and serious damage to my car at worst. I appreciate the team at Autotrend Diagnostics going above and beyond on my behalf, and not making me feel like I was a fool for not realizing the problems with my car, nor pressuring me into making any of the recommended repairs. Instead, they took the time to explain what ought to take priority and why. These are good and honest folk who are invested in keeping you and your driving experience safe. Thank you, Autotrend Diagnostics!

Good service, polite technicians, fair and reasonable prices every time.

I’ve been coming to Autotrend Diagnostics since the late 80’s. The are always friendly and answer all my questions. They have always taken care of me and they are honest and professional. These days I cannot even get a dealer service department technician or service manager to come to the phone for a question. I really like the small shop atmosphere at Autotrend Diagnostics. Supper friendly and relaxed.

Another great experience with these guys! Car running like a dream again. We have complete confidence in this business. Everything was clearly explained verbally and in writing - issues that were causing the problems and the labor and parts needed to fix the problems. Jose is very professional and easy to work with. We had to leave the car a bit longer when completed. No problem. Everything well explained, no rush, no pressure on us. Highly recommended. Have had excellent experience with Dave Kusa as well.

Excellent service as usual!

Simply the best!

It’s very rare to call in for a small job at the opening of business dayand receive your vehicle back same day. Jose at Autotrend did exactly what I needed done without the typical run around that some automotive repair shops do. Great honest reliable service!