Why Autotrend Diagnostics: A Quick Overview

Customer Satisfaction

At Autotrend Diagnostics, we specialize in taking care of our neighbors, one car at a time. Owner Dave Kusa trains all of his employees to meet his high standards of honest and ethical work.

In addition, Autotrend Diagnostics's goal is to educate all customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of each vehicle in a household. Owner Dave and his staff carry that education beyond preventative services, too, and strive to make sure that every customer makes an informed decision about their car's repairs.

We also back up all of our ASE-certified repairs with a 24 month/24,000 mile written warranty on parts and labor, and an available 12 month/12,000 miles nation-wide warranty so that you can be assured of prompt and convenient service even if you're out of town.

Whether your vehicle is in need of repairs or scheduled maintenance, Autotrend Diagnostics is the best place to come for quality, service, integrity and prices that will get you back on the road, quickly and affordably.

State-of-the-art Technology

Autotrend Diagnostics is proud to use cutting edge diagnostics tools (like the ones pictured on the left). When used in conjunction with our up-to-date information systems and constant training and certification, we're able to pinpoint both drivability and electrical system failures in the most cost-effective manner possible.

Another tool (pictured on the right) that we're excited to have in our shop is a high quality refrigerant recovery and charging station. This tool allows us to be both environmentally friendly and very precise in our Air Conditioning system servicing and repairs.

AAA Approved Auto Repair

Autotrend Diagnostics is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop's customers and obtains their opinions "on how well the business meets their automotive service needs." The shop must score at least 90% on each question.

ASE Certified Master Technicians

Autotrend Diagnostics employs ASE Certified Master Technicians, a title which means that they are certified by the National Institute for Automotive Service Excellence on every mechanical and electrical component and system.

An ASE Certification signifies a commitment to excellence by a technician. In order to be certified in an area, a technician must take difficult, national tests on the most current methods and models, meaning they must constantly be learning about new technologies as they are developed. Technicians must also re-test every five years in order to keep their certification.

ASE Certified Master Technicians must keep current certifications in eight areas: Engine Repair, Engine Performance, Electrical/Electronic Systems, Brakes, Heating and Air Conditioning, Suspension and Steering, Manual Drive Train and Axles, and Automatic Transmissions. For this reason, Autotrend Diagnostics is the place to bring your car for auto repair that you can trust to get it right, the first time.

In addition, Autotrend Diagnostics is an ASE Blue Seal of Excellence Facility, an award created by ASE to recognize the best shops who strive to provve their commitment to excellence.

Automotive Service Councils of California Member

The Automotive Service Councils of California is the largest independent repair shop owner's association in California. As a Members of ASCCA, Autotrend Diagnostics must adhere to a code of ethics which includes employing the best skilled technicians who perform the highest quality work, and approaching each neighbor who comes into our shop with the personal care and attention that you deserve.

Diamond Certified Business

Autotrend Diagnostics is a Diamond Certified Company. That means we have passed a rigorous certification process designed to assure your satisfaction.

We are highly rated in ongoing customer satisfaction, credentials and business practices...and knowing that means you can feel confident in selecting Autotrend Diagnositcs to maintain and repair your automobile.

PLUS our services are backed by The Diamond Certified Money Back Guarantee.

Only companies rated highest in quality earn the prestigious Diamond Certified Award!